One standard, evidenced across the firm
File quality that drifts between advisers is a supervision headache. NeedsIQ drafts every Demands & Needs letter and suitability report to the same ICOBS or MCOB structure with the Consumer Duty outcomes built in, so consistency is the default rather than something you chase after the fact.
A firm workspace you run yourself
Set up your firm, buy seats and invite colleagues from your own firm workspace: self-serve from £69 per adviser per month, minimum five seats, with volume pricing at scale. Every adviser gets the full NeedsIQ Adviser and NeedsIQ Mortgage workflow, and a compliance reviewer gets read-only file-check and sign-off across the whole firm.
Oversight built in
- A file pre-check that flags common gaps before a case is submitted.
- A compliance reviewer role with read-only, firm-scoped access and sign-off across every adviser.
- Continuous Consumer Duty management information at firm level.
- A firm-wide vulnerable-customer register.
- A document vault on every case, so the whole compliant file (quotes, ID and AML, illustrations) sits in one place.
- Cross-firm and firm-level intelligence on underwriting and lender outcomes.
Ready for your due diligence
Firm buyers can review our terms, our data processing agreement (DPA) and our security page before rolling NeedsIQ out, and there is a documented API for teams that want to connect it to their own systems. Client-completed fact-finds and secure report delivery, both with a trail on the case, are available to every adviser in the firm.
NeedsIQ drafts and evidences; your advisers choose the recommendation and sign off, and your compliance function remains responsible for file standards. It complements your network's systems and procedures rather than replacing them.
NeedsIQ produces draft documents for a qualified adviser to review, amend and sign off. It does not source products, recommend a lender or insurer, or give regulated advice. The FCA-authorised adviser chooses the recommendation and remains responsible for the file.
Frequently asked questions
How does firm-level oversight work?
A compliance reviewer role gives read-only, firm-scoped access to cases with sign-off, alongside continuous Consumer Duty management information and a firm-wide vulnerable-customer register, so supervision has the evidence in one place.
How do we buy seats for the firm?
You can set up your firm and buy seats yourself: self-serve from £69 per adviser per month, minimum five seats, with volume pricing at scale. You invite colleagues and manage seats from your firm workspace. For larger networks you can talk to us about volume pricing.
Do you have a DPA and security documentation for our due diligence?
Yes. Our terms, our data processing agreement (DPA) and our security page are published for firm buyers to review, and there is a documented API for teams that want to integrate NeedsIQ with their own systems.
Does NeedsIQ change who is responsible for the advice?
No. The FCA-authorised adviser chooses the recommendation and signs off every output, and the firm's compliance function remains responsible for file standards. NeedsIQ drafts and evidences; it does not give regulated advice.
Can we see it on our own cases first?
Yes. Get in touch and we can walk a network or firm through it, or start with a sample drafted from a fictional case.