The write-up is the bottleneck, not the advice
For most protection advisers the recommendation is the quick part. The slow part is turning a good fact-find into a Demands & Needs letter that carries the ICOBS structure, the options not taken, the Consumer Duty evidence and plain-English reasoning, every time, without missing a section under time pressure. That is the exact step NeedsIQ is built to remove.
What NeedsIQ drafts for you
- An ICOBS-aligned Demands & Needs letter drafted straight from the fact-find, in language a client can follow.
- The 'why' behind the recommendation, plus the options considered and not taken, so informed choice is evidenced.
- A replacement-of-cover assessment where existing cover is present.
- A joint-life option where you run a couple as one case, so the letter addresses both lives together.
- The Consumer Duty outcomes, made visible in the file rather than assumed.
- A vulnerable-customer record where vulnerability is identified.
- A clean, editable submission pack for your network or filing.
Less re-keying, a cleaner file
- Optionally send the client a secure link to note the factual basics before their appointment. Their answers come back for you to review, verify and merge, so you stop typing in what they already told you. You give the advice.
- Attach the supporting evidence to the case in one document vault: quote comparisons, ID and AML, illustrations. The whole compliant file lives in one place.
- Once you have signed the letter off, deliver it to the client by secure link, with a delivery and read-and-acknowledged trail kept on the case.
How it works
- Complete the guided fact-find, dictate straight into it, or send the client an optional secure link to note the basics before their appointment. Dictation is transcribed on our own servers, not a third party's.
- NeedsIQ drafts the Demands & Needs letter with the compliance scaffolding in place.
- You review, tailor every figure and section, and sign off. NeedsIQ never sends or files anything on its own.
- Deliver the signed-off letter to the client by secure link, with the read-and-acknowledged trail on file.
It is a drafting platform, not a back-office CRM and not a sourcing engine, so the whole product points at the part advisers find slow. It sits alongside the systems you already run.
NeedsIQ produces draft documents for a qualified adviser to review, amend and sign off. It does not source products, recommend a lender or insurer, or give regulated advice. The FCA-authorised adviser chooses the recommendation and remains responsible for the file.
Frequently asked questions
Does NeedsIQ give financial advice?
No. NeedsIQ produces draft documents from your fact-find for a qualified, FCA-authorised adviser to review, amend and sign off. The adviser chooses the recommendation and remains responsible for the advice and the file.
Is the Demands & Needs letter ICOBS-aligned?
The draft is structured around ICOBS and the Consumer Duty outcomes, covering the client's demands and needs, the reasoning for the recommendation, options considered and not taken, affordability, vulnerability and the key trade-offs. You review and tailor every section before sign-off.
What happens to client data, especially health information?
NeedsIQ is built to keep special-category data under control and does not send client information to uncontracted third parties. Voice dictation is transcribed on NeedsIQ's own servers rather than a third-party service.
Can the client complete a questionnaire before their appointment?
Yes, if you turn the optional pre-appointment questionnaire on. It gathers the factual basics only, so the client never sees or picks a recommendation. Their answers come back to you to review, verify and merge, so you are not re-keying details the client has already given you. You give the advice and sign off everything.
How is the finished letter sent to the client?
Once you have reviewed and signed the letter off, you can deliver it to the client by a secure link, with a delivery and read-and-acknowledged trail kept on the case file. NeedsIQ never sends anything on its own.
Can I try it before committing?
Yes. You can watch NeedsIQ draft a letter from a fictional case with no card, then run one free against your own fact-find.